1. Scope and roles
This Policy covers personal information that SET decides how to use, such as inquiries, purchases, and client-relationship records.
When a client gives SET access to its own systems, such as Google Search Console, analytics, a code repository, or the client's Stripe account, SET uses any personal information it can see there only to perform the services the client asked for. The client's own privacy policy governs that information.
Stripe processes payments. Stripe acts under its own privacy policy, both as a processor for payments and, for some purposes such as fraud prevention and legal compliance, as an independent controller (see Section 6).
This Policy does not cover third-party websites or services, including Stripe, Cloudflare, Google, GitHub, and Anthropic, which have their own privacy notices.
2. Information we handle
| Category | What it includes | Where it comes from |
|---|---|---|
| Inquiries | pre-purchase inquiry name, business email, company or project name, selected service, message, status, timestamp, and inquiry reference, and the version of the Terms you agreed to and when | You, through the inquiry form. Inquiries are also delivered to our Gmail inbox. |
| Email correspondence | Your name, email address, and anything you include in emails to us | You |
| Purchases from SET | Customer email, the service or product purchased, amount and currency, Stripe customer and transaction identifiers, subscription status, and the version of the Terms you agreed to at checkout and when | You and Stripe |
| Starter Kit orders | Buyer email, the product purchased, and the number and times of downloads | You, Stripe, and the site |
| Connected-account records | For clients on the Embedded Payments Platform: the Stripe connected-account ID and the status of the account’s payment capabilities | Stripe |
| Charge ledger | For payments on clients’ connected accounts: amounts, fees, refunds, disputes, and identifiers of our clients’ customers, such as email address or name | Stripe |
| Engagement access | Access that a client shares with SET during an engagement to Google Search Console, analytics, or a code repository, and the information visible through that access | The client |
| Site usage counts | Anonymous, first-party counts of commercial activity on the site. These counts contain no IP address, cookie ID, or other identifier. | The site |
| Webhook logs | Records of automated messages the site receives, such as Stripe event notifications, including their content as received. These messages may contain personal information, such as a customer’s name or email address. | Stripe and other senders |
| Technical and security information | IP address, browser and device information, request logs, and security signals | Your browser, through our hosting and security provider, Cloudflare |
| Cookies | See Section 4 | Stripe and Cloudflare |
We do not ask for and do not want payment card numbers, bank account numbers, government identification numbers, or passwords through the inquiry form or email. Card details are entered into payment components provided by Stripe and are processed by Stripe; SET's systems are not designed to receive full card numbers.
SET Payouts. If you use SET Payouts, SET stores the recipient addresses, amounts, batch details, transaction hashes and payment status of your payouts, linked to the identifier of your wallet account. Names or references you type for recipients stay in your browser and in reports you download, and are not sent to SET. Blockchain payments are public: anyone can see the sending and receiving addresses and the amounts.
3. How we use information
We use personal information to:
- respond to inquiries and scope potential engagements;
- sell, deliver, and support our services and the Starter Kit, including enforcing download limits;
- operate the Embedded Payments Platform for clients, including onboarding connected accounts, creating charges, and calculating and reconciling fees, refunds, and disputes;
- perform Visibility Reviews and other engagements using access a client provides;
- bill clients and keep business, financial, and tax records;
- understand, in aggregate, how the site is used commercially;
- protect the site, our clients, and SET against fraud, abuse, and security threats, and diagnose problems; and
- comply with law and enforce our Terms.
SET does not sell personal information and does not use or disclose it for cross-context behavioral or targeted advertising. The site does not run advertising pixels or third-party analytics.
6. Stripe
When you provide personal data in connection with Simple Easy Transactions, Stripe receives that personal data and processes it in accordance with Stripe's Privacy Policy.
Stripe's Privacy Policy is at https://stripe.com/privacy. If your business uses the Embedded Payments Platform, your Stripe account is also governed by the Stripe Connected Account Agreement at https://stripe.com/connect-account/legal/full, which allows Stripe to share data about your account and transactions with SET as your platform provider. Questions about information Stripe controls should go to Stripe.
SET Payouts billing. When you choose a paid SET Payouts plan, SET creates a Stripe customer for you and gives Stripe the email address you sign in with and an identifier for your wallet account, so Stripe can bill you and send receipts. SET keeps the Stripe customer and subscription identifiers, your plan, its status and its renewal date, linked to your wallet account identifier. Card and bank details go directly to Stripe; SET does not receive or store them.
7. How long we keep information
We keep personal information only as long as needed for the purposes in Section 3, then delete it, except where we must keep it longer for a legal hold, a security incident, a dispute, or a legal, tax, or accounting requirement. While kept longer, access remains restricted. The periods below are maximums: in no case do we keep a category longer than the duration of our contract with the client or prospective client it relates to, plus six years, unless one of those exceptions applies.
| Category | Retention period |
|---|---|
| Inquiries | The duration of any contract that results from the inquiry, plus six years. If no contract results, up to six years after the inquiry. |
| Webhook logs | Up to 30 days in active storage; then written to archive files kept up to 180 days, then purged during a retention sweep. |
| Email in Gmail | The duration of the contract the email relates to, plus six years. |
| Purchases from SET and the charge ledger | The duration of the contract, plus six years (financial and tax records). |
| Starter Kit orders | The duration of the purchase contract, plus six years. |
| Connected-account records | While the client uses the platform, then the rest of the contract’s duration, plus six years. |
| Engagement access | Used only during the engagement; SET removes its own access promptly when the engagement ends. |
| Site usage counts | Anonymous; kept no longer than six years. |
| Technical and security information | As set by Cloudflare’s service, and never longer than the duration of the contract plus six years. |
Retention sweeps run periodically, so deletion may occur some time after a period ends rather than at an exact moment.
8. Security
We use safeguards designed to protect personal information, including these: payment card details are handled by Stripe rather than stored by SET, and access to non-public records on the site is limited to authorized SET operators through Cloudflare Access. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
If you believe your interaction with SET is no longer secure, email st.et.enterprises@gmail.com right away.
9. Your choices and rights
You may ask us to access, correct, or delete personal information we hold about you, or to stop sending you non-essential email. Email st.et.enterprises@gmail.com with “Privacy request” in the subject, or write to SET Enterprises, LLC, 150 English Village Park, Nixa, MO 65714, United States. We will verify your identity and authority before acting and will respond within 5 days. Some information may be unavailable because it has expired under Section 7, or may need to be kept for legal reasons.
If a client of ours holds your information (for example, you bought from a business that uses our platform), please contact that business; we will help it respond where required.
10. Children
The site and SET's services are for businesses and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
11. Visitors outside the United States
SET currently offers its services only to businesses in the United States. SET is based in the United States, and our service providers process information in the United States.
12. Changes to this Policy
We may update this Policy when our services, providers, or the law change. The “Last updated” date shows the current version. If we make a material change, we will post the updated Policy on the site and email active clients before the change takes effect.
13. Contact
SET Enterprises, LLC, 150 English Village Park, Nixa, MO 65714, United States. Email: st.et.enterprises@gmail.com (use “Privacy request” in the subject for requests under Section 9). Phone: +1-417-597-4393.